COST PER VISITOR – what the hell is it?
Sales„Is our Lease too high?“ was the question I have had in my mind for the last month or two. I mean – 15% of everything we sell goes to a rich...
Do you know who do you trust your money?
SalesNo – I mean really – who DO you trust your money? To a renowned Bank with highly educated clerks? Ok. Who else?
Now I can see a little clou...
Pareto in Retail Sales People’ Results
SalesIf you think that my previous post was just exaggerating (when I was writing about Sales People handling your money), this one will, for sur...
The Waste we create by training Sales People in Retail
TrainingWe talk a lot about Lean Organizations. We all do a lot to become Lean. The definition and the core idea of „Lean“, according to [Lean Enter...
Why we do stupid things that don’t work
TrainingThere was a 4 years old girl who liked to watch her mother cook. One day the mother decided to fry a fish for lunch. They have bought a beau...